Refund Policy
Effective October 16, 2026
30 days, no questions asked
You can cancel any registration within 30 days of the purchase date and get a full refund. You don't need to give a reason.
How to ask
Email support@officialcolorregistry.com with your Registry ID (it looks like OCR-2026-123456) or the email address you used at checkout, and say you'd like a refund.
What happens
- We refund the full amount, add-ons included, to the card you paid with, through Stripe.
- We remove the registration from the registry and from Browse and Lookup.
- The certificate stops verifying, and the HEX code becomes available to register again.
- If you registered several colors in one order, you can refund some or all of them.
After 30 days
Contact us anyway if something went wrong with your order. Corrections to a name or dedication are always free (see Registry Standards).
The Official Color Registry (OCR) is an independent, privately run registry. It is not a government agency or an international standards body, and registering a color name does not give you a trademark or ownership of the color itself.